Posts Tagged 'etsy tips'

Etsy Advice: photograph your mailing envelopes.

I’ve been selling on Etsy since 2011, so roughly 7.5 years. And in that time, I’ve developed some habits to make shipping out orders as smooth as possible.

In the very beginning, someone complained about my packaging style, which was to wrap a ribbon around the order and tuck the receipt under the ribbon. Now, I wrap orders in tissue paper, still tie a ribbon around it, and tuck a thank you note under the ribbon. I don’t include the receipt at all, knowing that people can print it themselves if they need it.

I used to write out all the envelopes for orders, and then wrap all the orders and place them on top of the corresponding envelopes, and then close everything up. Then one time, I mixed up two orders and sent a bird bag to Australia instead of to New York. Now, I package each order individually and completely seal them up before starting the next.

And I used to just package up orders and send them off. Until two summers ago when a package got stuck in an undeliverable mail loop for 4 days. Yes, that’s a thing. Every morning, it would go to the local post office, get sent out for delivery, get marked as undeliverable, go back to the regional post office where it was resorted, and sent back to the local post office the next morning. And you could see this mess happening in the tracking info. The buyer was eventually able to collect the package in person, which was wonderful. But mid-week, I contacted Etsy to ask advice on this bizarre situation. And Esty Support said, “Oh, just send us a picture of the package!” And I was like, “You mean when it eventually gets returned to sender?” And Etsy Support was like “LOL no like the picture you took before you mailed it.” I think it’s clear that I didn’t take a picture before I mailed it.

So now, after I wrap an order in tissue paper, and individually package it into a bubble mailer, I take a picture of it. I hold it up against my computer screen so the picture shows the envelope’s address and the mailing information provided by the buyer, and also shows the time/date on the computer. I email the picture to myself, highest quality possible, and move it to a special folder just for Etsy Shipping Labels. Since I started this photographing process, I haven’t needed it. But if I ever do? I’ll have a photograph with a time stamp, in an email with a time stamp.

Not every shop is the same, and not every order is the same, and not every brain is the same, so find whatever way works best for you to prep and mail out orders. But definitely take a picture of your packages before you send them off.

Advertisements

Hello, I’m Kerry! Maker. Sewist. Fan of all things bright.

February 2019
S M T W T F S
« Jan    
 12
3456789
10111213141516
17181920212223
2425262728  

Enter your email address to follow this blog and receive notifications of new posts by email.

It's Fluff! Curious, master napper, likes to try new veggies.

Advertisements

%d bloggers like this: