Survey Follow Up

Last week, I got a new credit card in the mail: a replacement card. But it’s for the card I never, ever use so I know it wasn’t compromised. I called to get some clarification and the poor guy on the phone couldn’t answer any of my questions. He was very nice but it was still a little frustrating, so after I thanked him for his time I did the “after phone call” survey and gave the card company all 1s (1-9). I would have given a 9 on politeness or demeanor or anything related to the guy I actually talked to, but it wasn’t an option. The next day, they called me back:
CC Call CenterSpeechless.

 

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Kerry. 29. Central Mass. Maker. Fan of all things bright. Click to learn more!

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